1. Introduction

1.1. Privacy Policy Overview

At Bizcompass.in (hereby referred to as 'Bizcompass', 'we', or the 'Company'), we value your trust and understand the importance of your privacy. We want you to be aware of how we collect and use information when you use our services or interact with us.

Bizcompass is an all-in-one IT Automation Platform for businesses, offering solutions for recruitment, onboarding, people management, payroll, chat, project management, CRM, API, finance, report builder, workflows support, and activity tracker (collectively referred to as “Services” henceforth).

This Privacy Policy outlines our practices regarding the collection, use, access, correction, and disclosure of personal information on our platform and website, Bizcompass.in

1.2. Applicability

This Privacy Policy applies to two types of users:

  • Entities (such as employers) who have entered into an agreement with Bizcompass or its resellers/distributors to use our services ("Customer/User")
  • Users of our services or visitors of our website, including employees of Customers or end users of the services ("end users" or collectively referred to as "users" or "you").

We consider your personal information as any data that is reasonably available to us and is related to you, either individually or in combination with other data ("Personal Information"). This Privacy Policy also covers Personal Information provided to us in connection with the marketing of our Services or support we provide for our Platform/Services

Please note that this Privacy Policy does not apply to any third-party applications or software that can be accessed through our website, services, or mobile apps, including external applicant tracking systems, social media websites, or partner websites ("Third-Party Services").

By using our services, you acknowledge that you have read and understood this Privacy Policy. For data processing purposes under the Indian Data Protection Laws, the customer of Bizcompass who provides access and usage rights to end users is the data controller. However, Bizcompass acts as the "Data Controller" for data collected directly on its website for marketing and communication purposes.

We prioritize the security and confidentiality of your Personal Information and are committed to complying with applicable privacy laws and regulations as per the Indian jurisidiction. Our Privacy Policy explains how we collect, use, and protect your information. By using our platform and services, you consent to the practices described in this Privacy Policy.

1.3. Definitions

To ensure clarity and understanding, the following terms used throughout this Privacy Policy are defined:

  • "Personal Information" refers to any information that identifies or can be used to identify an individual, directly or indirectly.
  • "Non-Personal Information" refers to information that does not directly or indirectly identify an individual.
  • "Data Controller" refers to the entity that determines the purposes and means of processing personal data.
  • "Data Processor" refers to the entity that processes personal data on behalf of the Data Controller.

2 Use of Information

We may collect and use the information you provide to us or that we obtain through your use of our Services for the following purposes:

2.1 Providing and Improving Services

We use the information to deliver the requested Services, personalize your experience, troubleshoot issues, enhance functionality, and develop new features and services.

2.2 Communication

We may use your information to communicate with you about our Services, including responding to your inquiries, providing important updates or notifications, and sending promotional offers or other marketing materials (subject to your preferences).

2.3 Analytics and Insights

We may analyze the information we collect to gain insights into user behavior, preferences, and trends. This analysis helps us improve our Services, optimize performance, and enhance user experience.

2.4 Compliance and Legal Obligations

We may use your information to comply with applicable laws, regulations, or legal processes, and to protect our rights, privacy, safety, or property, as well as that of our users and the general public.

3 Purpose of Collection

We collect information to provide, operate, maintain, and improve our Services. The information we collect may vary depending on the specific solution you use, but it generally includes:

3.1 Personal Information

This may include your name, email address, contact information, and any other information you provide voluntarily while using our Services.

3.2 Usage Information

We collect data about your interactions with our Services, such as log files, device information, IP addresses, browser type, and usage patterns. This information helps us analyze trends, administer the website, track users' movements, and gather demographic information.

3.3 Financial Information

If you choose to use our Finance solution, we may collect payment-related information to process transactions and manage billing.

4 Legal Basis for Processing

We process your information based on the following legal bases

4.1 Performance of a Contract

We may process your information to fulfill our contractual obligations and provide you with the requested Services.

4.2 Consent

In some cases, we may rely on your consent as a legal basis for processing. You have the right to withdraw your consent at any time.

4.3 Legitimate Interests

We may process your information based on our legitimate interests, such as maintaining and improving our Services, preventing fraud or abuse, and ensuring the security of our systems.

5 Retention and Storage

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by the Indian law. The retention period may vary based on the type of information and the specific solution you use. We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

6 Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances

6.1 Service Providers

We may engage third-party service providers who assist us in delivering the Services or perform functions on our behalf. These providers have access to your information only to the extent necessary to perform their duties and are obligated to maintain its confidentiality and security.

6.2 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity or parties involved as part of the transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs and your information becomes subject to a different privacy policy.

6.3 Compliance with Law

We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations. We may also disclose your information to enforce our policies, protect our rights, privacy, safety, or property, or to investigate and prevent potential fraud, security breaches, or other prohibited activities.

7 Data Transfer

If you access or use our Services outside of India, please be aware that your information may be transferred to and processed in countries that may have different data protection laws than your country of residence. By using our Services, you consent to the transfer of your information to countries outside your country of residence, including India, where we operate.

8 Aggregated Data

We may aggregate and anonymize the information we collect to create statistical or demographic data that does not identify you individually. This aggregated data may be used for various purposes, including research, analytics, marketing, and improving our Services. Aggregated data does not personally identify you and is not subject to this Privacy Policy.

9 User Rights

9.1 Access and Rectification

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.

9.2 Erasure and Restriction

You have the right to request the erasure of your personal information or the restriction of its processing under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected or when you withdraw your consent.

9.3 Objection to Processing

You have the right to object to the processing of your personal information based on legitimate interests or for direct marketing purposes.

9.4 Withdrawal of Consent

If we rely on your consent as the legal basis for processing your personal information, you have the right to withdraw your consent at any time. This withdrawal will not affect the lawfulness of any processing conducted based on your consent prior to its withdrawal.

10 Security Measures

10.1 Data Safeguards

We have implemented robust data safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. These safeguards include technical, and administrative measures designed to maintain the confidentiality, integrity, and availability of your data.

10.2 Access Controls

We employ strict access controls to limit access to your personal and sensitive information. Our access controls are designed to ensure that only authorized personnel can access your data, and such access is granted based on the principle of least privilege. We regularly review and update our access controls to prevent unauthorized access.

10.3 Encryption

To further enhance the security of your data, we use industry-standard encryption techniques to protect your information during transmission. This includes the use of Transport Layer Security (TLS) protocols to encrypt data in transit and encryption at rest to protect stored data. We continually assess and update our encryption methods to align with industry best practices.

11 Third-Party Service Providers

We may engage trusted third-party service providers to perform certain functions or services on our behalf. These service providers may have access to your personal information only to the extent necessary to fulfill their designated tasks.

11.1 Links to External Websites

Our platform may contain links to external websites or resources that are not controlled or operated by us. Please note that we are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external websites you visit through our platform to understand how they collect, use, and protect your information.

11.2 3rd Party Integration

Our platform may offer social media and 3rd party platforms (naukri.com, linkedin, indeed, wework and more) integration features that allow you to connect and share content through various social media platforms. When you choose to use these features, your interaction with social media platforms is governed by their respective privacy policies. We do not have control over the data collected by these social media platforms, and we encourage you to review their privacy policies to understand how they handle your information.

12 Policy Update Information

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. This section outlines how we handle policy updates and communicate them to our users.

12.1 Notification of Changes

When we make material changes to this Privacy Policy, we will notify you by posting a prominent notice on our website or through other appropriate communication channels. We encourage you to review the updated Privacy Policy to understand how your information will be handled following the changes. By continuing to use our platform after the effective date of the revised Privacy Policy, you acknowledge and accept the updated terms.

12.2 Retroactive Implementation of Changes

In some cases, the changes made to this Privacy Policy may be retroactively implemented, meaning that they may apply to information previously collected or obtained. If we make retroactive changes that significantly affect your rights or the way we handle your information, we will provide you with a specific notice or seek your consent before applying the changes retroactively.

It is important to regularly review this Privacy Policy to stay informed about our data practices and any updates or changes. The effective date of the Privacy Policy will be clearly displayed at the top of the document to indicate when the latest version was implemented.

If you disagree with any updates or changes to this Privacy Policy, or if you no longer agree to its terms, you should discontinue your use of our services.

If you have any questions or concerns about our policy update process, please contact us at [email protected]

13 Legal Basis and Consent

At Bizcompass, we are committed to protecting your privacy and ensuring that your personal information is processed in a lawful and transparent manner. This section of our Privacy Policy explains the legal basis for processing your information, the consent mechanism we use, and your rights regarding consent.

13.1 Consent Mechanism

When you use our platform and provide us with your personal information, we will seek your consent before processing it for specific purposes. We may obtain your consent through various means, such as by asking you to affirmatively agree to this Privacy Policy or by using checkboxes or similar mechanisms to obtain your explicit consent.

By providing your consent, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein. You have the right to withdraw your consent at any time by following the instructions provided in the "Right to Withdraw Consent" section below.

13.2 Right to Withdraw Consent

You have the right to withdraw your consent for the processing of your personal information at any time. To exercise this right, please contact us using the contact information provided in this Privacy Policy. Please note that withdrawing your consent does not affect the lawfulness of any processing conducted prior to the withdrawal.

Furthermore, upon withdrawal of consent you will not be able to use the product and its related services.

13.3 Legal Basis for Processing of Collected Information

We will process your personal information based on one or more legal bases, including

  • Performance of a Contract: Processing may be necessary for the performance of a contract or to take steps at your request before entering into a contract. For example, we may process your information to provide you with access to our platform and to fulfill our obligations under the terms of service.
  • Legitimate Interests: Processing may be based on our legitimate interests or those of a third party, provided that such interests are not overridden by your rights and interests. We will carefully consider any potential impact on your privacy rights before relying on legitimate interests as the legal basis for processing.
  • Compliance with Legal Obligations: We may process your personal information to comply with applicable Indian laws, regulations, or legal obligations, such as record-keeping and reporting requirements.
  • Consent: Where required by applicable laws, we will rely on your consent as the legal basis for processing your personal information.

We will ensure that the legal basis for processing your personal information is clearly identified and communicated to you at the time of collection or before processing begins.

14 Contact Information

At Bizcompass, we are committed to transparency and being readily available to address any questions or concerns you may have regarding our privacy practices. This section of our Privacy Policy provides you with the contact information to reach out to us for policy-related queries.

14.1 Data Controller

The data controller for your personal information collected through our platform can be reached at [email protected]

If you have any questions, comments, or requests regarding the processing of your personal information or this Privacy Policy, please contact our Data Controller using the details provided below:

14.2 Contact Details for Policy-Related Queries

If you have any specific questions or inquiries related to our privacy practices or this Privacy Policy, you can contact our Privacy Officer. Our Privacy Officer is responsible for overseeing privacy matters within our organization and can assist you with any policy-related queries.

Please use the following contact information to get in touch at [email protected]

We strive to respond promptly to all inquiries and address any concerns you may have regarding the privacy of your personal information. Please provide us with sufficient information to identify you and adequately address your query.

Note: For any technical support or general inquiries unrelated to privacy, please refer to the appropriate channels provided on our website or platform.

It's important to keep in mind that while we are committed to protecting your privacy, sensitive or confidential information should not be shared via email or other non-secure communication channels. We encourage you to use secure methods of communication when necessary.

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